Frequently Asked Questions

Franchising

Do you offer franchises?

At this time, Goldilocks USA does not sell Franchises. The Philippine operation offers franchises for Philippine locations only, they do not cover USA and Canada operations.

How do we open Goldilocks franchise in the Philippines?

For more information on Goldilocks Franchising opportunities in the Philippines, you may visit their website at http://www.goldilocks.com.ph.

Mail Order

Do you ship to Alaska and Hawaii?

No, due to shipment transit time and limitations.

When do I receive my order?

WE AT GOLDILOCKS ARE HAPPY TO BRING TO YOUR HOME YOUR FAVORITE BAKED TREATS. TO ENSURE FRESHNESS OF OUR BAKERY PRODUCTS, WE MAIL ORDERS ONLY FROM MONDAY-THURSDAY. ORDERS RECEIVED on WEDNESDAY after 2PM PST WILL BE SHIPPED ON MONDAY. Our standard shipping is 2-3 business days . A tracking number is provided for your order for your convenience.

Can I choose or customize products?

We now have a "BUILD YOUR OWN" option! You can now choose the products you like and create your own package!

What is the ordering cut-off hour?

To ensure freshness of our products, our cut off hour is 2 PM PST WEDNESDAY, for your package to be shipped out on THURSDAY. All orders received after 2PM PST Wednesday will be shipped on Monday. Shipping date may vary depending on product availability.

Catering And Special Occassions

Do you cater?

Some of our locations have catering services. Please write us at customercare@goldilocks-usa.com and tell us the details of your catering needs so we can point you to the right location.

Pricing

What are the prices for your cakes?

The prices for our cakes and other products vary. Please call any location near you for pricing information.

Store Delivery

Do you deliver?

GOLDILOCKS STORES have now partnered with DOORDASH! GET YOUR FAVORITE GOLDILOCKS PRODUCTS IN THE COMFORT OF YOUR HOME, IN YOUR OFFICE, wherever DOORDASH can reach you!!