Frequently Asked Questions

Franchising

Do you offer franchises?

At this time, Goldilocks USA does not sell Franchises. The Philippine operation offers franchises for Philippine locations only, they do not cover USA and Canada operations.

How do we open Goldilocks franchise in the Philippines?

For more information on Goldilocks Franchising opportunities in the Philippines, you may visit their website at http://www.goldilocks.com.ph.

Mail Order

Do you ship to Alaska and Hawaii?

No, due to shipment transit time and limitations.

When do I receive my order?

WE AT GOLDILOCKS ARE HAPPY TO DELIGHT YOU WITH YOUR FAVORITE BAKED TREATS. TO ENSURE FRESHNESS OF OUR BAKERY PRODUCTS, WE MAIL ORDERS ONLY ON MONDAYS. ORDERS RECEIVED AFTER 2pm ON WEDNESDAY WILL BE MAILED ON THE MONDAY AFTER NEXT (2ND MONDAY). THAT MEANS YOU CAN EXPECT YOUR ORDER FROM 1 1/2 - 2 WEEKS. THANK YOU FOR YOUR UNDERSTANDING. Please be advised some carriers are experiencing delays due to high demand. Though most of our shipments are delivering on time, we have experienced some delays with fewer updates during transit. Please allow a few extra days for updates and delivery prior to contacting our Customer Care. Our carriers are working diligently to ensure orders arrive on time. We're working on another carrier that will facilitate a faster delivery as an option (albiet a bit more expensive) that you can choose in the near future.

Can I choose or customize products?

We now have a "BUILD YOUR OWN" option! You can now choose the products you like and create your own package!

Catering And Special Occassions

Do you cater?

Some of our locations have catering services. Please write us at customercare@goldilocks-usa.com and tell us the details of your catering needs so we can point you to the right location.

Pricing

What are the prices for your cakes?

The prices for our cakes and other products vary. Please call any location near you for pricing information.

Store Delivery

Do you deliver?

GOLDILOCKS STORES have now partnered with DOORDASH and GRUBHUB! GET YOUR FAVORITE GOLDILOCKS PRODUCTS IN THE COMFORT OF YOUR HOME, IN YOUR OFFICE, wherever DOORDASH can reach you!!